Refund Policy


 We take great pride in our products and want every customer to be completely satisfied. All StorageSmart® products come with a Lifetime Warranty, provided they have been installed in accordance with the official installation manual.

 

Please note that this warranty does not cover normal wear and tear, damage caused by incorrect installation, or misuse. If a product failure is determined to be the result of poor installation, misuse, or abuse, the warranty will be deemed void. Our products are securely packaged and designed to be shipped safely across Australia.

 If you change your mind or have ordered more than you need, we do accept returns under the following terms:

 

  • Items must be unopened and in resalable condition
  • Returns are to be delivered undamaged to:
    10/238 Governor Road, Braeside VIC 3195
  • A 10% restocking fee per item applies to all returns
  • All returns and refunds are handled at the discretion of StorageSmart Pty Ltd

 If you have any questions or would like to discuss your warranty or return, please reach out via our our contact form or by calling us on 1300 794 434